Privacy Policy

What information do we collect?

We do not collect personally identifiable information about individuals except when the information is knowingly provided.

When you visit our website, we automatically collect non-personally identifiable information such as the address of the website that you came from before visiting our site, which pages you visit on our site, which browser you used to view our site and any search terms you may have entered on our site. This information is anonymous–meaning we cannot identify you personally–unless you identify yourself.

When you send us a request, such as to our customer service department, we may ask you to identify yourself by name or e-mail address in order to send you a response, if appropriate.

How do we use the information?

We may use the information you provide to send e-mail or regular mail to you about our products, services or other contests and promotions you might be interested in, unless you indicate that you do not wish to receive such mail. We may also notify you of changes to the website.

We maintain the information that you provide us in a database. To best serve you, we may combine this information with data that is publicly available and data that we collect in our own stores, at our marketing events, or receive from other business partners and/or reputable sources.

Also, we may, from time to time, review your information and information of other users to help us analyze trends, purchasing patterns and preferences, and demographics.

We sometimes use the non-personally identifiable information that we collect to improve the design and content of our site. We may use this information in the aggregate to analyze site usage.

Do we share your information with third parties?

We DO NOT sell, trade, or otherwise transfer to outside parties your personally identifiable information. The term “outside parties” does not include Shining Light Crafts, LLC.  It also does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

We only share information with third parties on a “needs of operation” basis, whether to fulfill your order or to process your transaction to receive payment.  However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

We may disclose specific individual information if we reasonably believe that it’s necessary to comply with applicable laws or regulations or to protect the interests of Shining Light Crafts, LLC, our business partners, affiliates or its guests, or the interests of our third party service providers.

How do we protect visitor information?

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above.

How can you unsubscribe or change your information?

We want to communicate with you only if you want to hear from us. To unsubscribe from an e-mail, please follow the instructions in any e-mail you receive. You can also send us a request by e-mail. Please be sure to include your first and last name and account e-mail address in your request. Please note that your request to be removed from our e-mail lists might take up to ten (10) business days to become effective.

How do we protect the privacy of children?

This is a general audience site. We do not knowingly collect or solicit personally identifiable information from anyone who we know to be under the age of 13. If you are under the age of 13, you should use this website only with the involvement of a parent or guardian and should not submit any personal information to us.

How do we use cookies and pixel tags?

Cookies are small pieces of information stored by your browser on your computer’s hard drive. A cookie may contain information such as recognizing you when you return to our website. Most web browsers are set up to accept cookies; you can usually change your browser settings to refuse cookies but you may experience difficulties while visiting shininglightcrafts.com.

We also use pixel tags, tiny graphic images, to help us analyze your online shopping patterns, create content designed for your connection speeds, and deliver e-mail in a format you can read.

Shining Light Crafts, LLC uses cookies and pixel tags to monitor and maintain information about your use of our site and understand your preferences based on previous or current site visits so that we can offer better site experiences and services in the future.

Consent

By using our website, you’re agreeing to let us collect and use your information as we describe in this Privacy Policy. If we change our policies, we will post any changes on the website, so that you are always informed about what information we collect, how we use it and under what circumstances we disclose it.